How to Have Tough Conversations With Your Patients, Your Team, and Yourself
CE Details: The format of this lecture is a recorded video webinar. This electronically delivered self-instructional program is designated for 1 hour of CE credit by Embrasure Space. AGD Subject Code: 550.
During this webinar we will identify and tackle difficult conversations that dentists come across on an everyday basis. This webinar will help you with developing scripts and catchphrases to ease your way through tough conversations.
- How to identify tough conversations and whether they have to be had RIGHT NOW or can be postponed (not avoided) until a later time.
- Developing repeatable scripts and catchphrases to streamline the tough conversation process.
- When to go get help or decide to bail on the process. Professionals are there for a reason.
- Recognize that acute, unplanned stress negatively impacts YOU the dentist from a clinical, emotional, mental and physical angle.
Dr. Paul Goodman is a graduate of the University of Pennsylvania School of Dental Medicine. Paul has been practicing dentistry for over 10 years and works with his brother in two locations in Mercer County, NJ. In addition to private practice, he teaches dental residents at Albert Einstein Medical Center as well as lectures to dentists on placing and restoring dental implants. Paul is also a part of the United Dental Brokers of America team. He has purchased three dental practices and is looking forward to sharing his personal experience with the transition process. He works well with retiring dentists in managing the expectation of their patients and team members during the transition process.
Disclosures: The speaker declared no disclosures. This speaker nor any member of his family have a financial arrangement or affiliation with a corporate organization offering financial support for this continuing dental education program. The speaker has no financial arrangement with any product or service mentioned in this course.
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